Food Assistance
Get Halal Food Support
If you or your family are experiencing food insecurity, Halal Food Bank Canada is here to help. We provide halal, nutritious and culturally appropriate food assistance with dignity, compassion and respect. Our services are open to people in need, regardless of faith or background.
Client Service Hours
Monday to Thursday10:00 AM to 2:00 PM
London Location
Inside Oxbury Centre
Unit 80-E, 1299 Oxford Street East
London, ON, N5Y 4W5 (opens Google Maps in a new tab)
Click for directions (opens Google Maps in a new tab)
Accessibility
The facility is wheelchair accessible.Every Situation Is Different
There is no single public eligibility checklist because each person and household has different circumstances. Our team reviews each request individually and explains the next steps based on the person’s needs and the food bank’s available resources.
Document requirements also vary. Don’t forget to bring your government issued valid identification on your first visit. You will be given a food hamper after preliminary registration. A team member will tell you which documents or additional information apply to your situation and how they should be provided.
How the Food Assistance Process Works
1
Visit the Food Bank
Visit the Halal Food Bank Canada location during client service hours. Don’t forget to bring your government issued valid identification on your first visit. Location and accessibility information are provided below.
2
Speak With Our Team
A team member will speak with you privately to understand your circumstances and assess the type of support that may be available.
3
Receive the Next Steps
Our team will explain whether any documents or additional information are needed for your individual assessment.
4
Receive an Update
Most applicants are informed of the outcome or next steps by email.
5
Access Ongoing Support
Clients are usually approved for one year and normally receive food assistance once every month. When additional donated items are available, eligible clients may be contacted separately outside their regular monthly visit.
Who Can Request Support
Halal Food Bank Canada supports individuals and families experiencing food insecurity. Although our food assistance is designed to meet halal and culturally appropriate dietary needs, people of all faiths and backgrounds may request support.
Residence is not used as an eligibility requirement. However, because food must be collected from the London location, most clients live in London or nearby communities.
Location and Client Service Hours
London Location
Halal Food Bank Canada
Inside Oxbury Centre
Unit 80-E, 1299 Oxford Street East
London, ON, N5Y 4W5 (opens Google Maps in a new tab)
Click for directions (opens Google Maps in a new tab)
Client Service Hours
Monday to Thursday10:00 AM to 2:00 PM
Volunteers and Donors Hours
Sunday to Thursday10:00 AM to 2:00 PM
Closures and Schedule Changes
Holiday closures and unexpected schedule changes are announced through the Halal Food Bank Canada Facebook and Instagram accounts.
Support That Is Easier to Access
The Halal Food Bank Canada facility is wheelchair accessible. Team members can assist clients in English, Arabic and Urdu/Hindi. Digital translation tools may be used to support communication in other languages.
Food Support Questions
Do I need to be Muslim to receive food assistance?
No. Halal Food Bank Canada supports people experiencing food insecurity regardless of their faith or background.
What are the eligibility requirements?
Each person’s circumstances are reviewed individually. The food bank does not use a single public eligibility checklist.
Which documents do I need to provide?
Document requirements depend on your individual circumstances. Don’t forget to bring your government issued valid identification on your first visit. After your first visit, the team will explain which documents or information apply to you.
How often can an approved client receive food support?
Approved clients normally receive food assistance once every month. Approval usually continues for one year, subject to the client’s circumstances and the food bank’s available resources.
How will I be informed about my application?
Most applicants receive an update by email.
Can I receive emergency or first-visit assistance?
Available assistance depends on the person’s needs, circumstances and the food bank’s current resources. The team assesses each situation individually. Most first visit clients usually get a food hamper.
Can I request support if I live outside London?
Residence is not used as an eligibility requirement. However, assistance is provided through the London location, so visitors should consider the travel required to collect food support.
Is the facility wheelchair accessible?
Yes. The Halal Food Bank Canada facility inside Oxbury Centre is wheelchair accessible.
Which languages are available?
Assistance is available in English, Arabic and Urdu/Hindi. Digital translation tools may be used for other languages.
Is the food bank open to clients on Sundays?
No. Regular client service hours are Monday to Thursday from 10:00 AM to 2:00 PM. Sundays may be used for volunteers, donors and other activities.
Need Help Accessing Food?
Visit Halal Food Bank Canada during client service hours to speak with our team. If you need clarification before travelling to the location, please contact us through the website inquiry form.