Questions, Support and Community Inquiries
Contact Halal Food Bank Canada
Contact our team for general questions, donation information, volunteering, sponsorships, partnerships, media inquiries or clarification before visiting. If you are looking for food assistance, review the Get Food page first for client hours, location information and what to expect during your first visit.
Start with the Information You Need
Food Assistance
Use the Get Food page for client service hours, the first-visit process, location details, accessibility and available languages. Use the contact form only if you need clarification before travelling.
Financial Donations
Use the Donate page for General Giving, Zakat, Sadaqah, recurring gifts and approved payment methods. Donation-specific email: donate [at] halalfoodbank [dot] ca.
Volunteering
Use the Get Involved page and complete the volunteer application so the team can review your availability and practical information.
Sponsorships, Food Drives and Partnerships
Use the contact form and select Sponsorship or Partnership as the inquiry type.
General, Media or Other Inquiries
Use the contact form below or email info [at] halalfoodbank [dot] ca.
Location and Visitor Information
London Location
Halal Food Bank Canada
Inside Oxbury Centre
Unit 80-E, 1299 Oxford Street East
London, ON, N5Y 4W5 (opens Google Maps in a new tab)
Click for directions (opens Google Maps in a new tab)
Client Service Hours
Monday to Thursday10:00 AM to 2:00 PM
Volunteers and Donors Hours
Sunday to Thursday10:00 AM to 2:00 PM
Accessibility
The Halal Food Bank Canada facility is wheelchair accessible.
Available Language Support
Team members can assist visitors in English, Arabic and Urdu/Hindi. Digital translation tools may be used to support communication in other languages.
Holiday and Temporary Closures
Holiday closures and unexpected schedule changes are announced through the Halal Food Bank Canada Facebook and Instagram accounts. Visitors should check for recent updates before travelling during holidays or inclement weather.
When You Can Expect a Reply
Response time depends on the urgency and nature of each inquiry. Halal Food Bank Canada aims to respond within two working days. Food assistance inquiries do not replace the in-person assessment process described on the Get Food page.
Send an Inquiry
Please complete the form below and select the inquiry type that best matches your question. This helps the Halal Food Bank Canada team review and route your message efficiently.
Contact Questions
What are the regular client service hours?
Regular client service hours are Monday to Thursday from 10:00 AM to 2:00 PM.
Is the food bank open to clients on Sundays?
No. Sundays may be used for volunteers, donors and other scheduled activities, but they are not part of the regular client service schedule.
Where is Halal Food Bank Canada located?
The food bank is located inside Oxbury Centre at Unit 80-E, 1299 Oxford Street East, London, ON, N5Y 4W5.
Is the location wheelchair accessible?
Yes. The facility inside Oxbury Centre is wheelchair accessible.
Which languages can the team support?
The Halal Food Bank team can assist in English, Arabic and Urdu/Hindi. Digital translation tools may be used for other languages.
Can I apply for food assistance through the contact form?
The contact form may be used for clarification, but food assistance begins with an in-person visit during client service hours. Review the Get Food page before visiting.
How quickly will I receive a response?
The team aims to respond within two working days, depending on the urgency, nature of the inquiry and availability of the responding official.
How will I know about a closure or schedule change?
Holiday closures and unexpected changes are announced through Halal Food Bank Canada’s Facebook and Instagram accounts.
Still Need Help Finding the Right Information?
Send an inquiry and select the topic that best matches your question. The team will review your message and direct you to the appropriate next step.